So, you need to make a claim under your MBI Policy?  No problem, just follow these guidelines.

  • Phone us on 0800 288 654  to advise details of your claim and to ascertain the name of the nearest MTA Approved Authorised Repair Facility.
  • Discuss with Autolife the best way to deliver your vehicle to the Authorised Repair Facility (it may need to be towed if it cannot be driven safely without causing further damage).
  • On arrival at the Authorised Repair Facility, present your Warranty Booklet so the repairer can determine if the breakdown constitutes a valid claim under the terms of the policy.
  • The Authorised Repairer will contact our office to discuss the nature of the claim, the estimated cost of repair and to seek authorisation to complete the repairs.
  • Download and complete the Claim Form below (make sure you included copies of Service Invoices / Quotes).
  • And most importantly, do not have any repairs completed without the prior approval of Autolife!

If you have any queries about your claim or the claims process, call us on 0800 288 654.

Download Claim Form PDF

Call 0800 288 654 for Roadside Assist service